Here we have provided information on methods on how you are able to order from us. We now accept most major credit/debit cards. Overseas orders are gladly received but please contact us for carriage costs and additional information before ordering. Please read and familiarise yourself with the following information & terms prior to completion of your order.
Important Information Relating to Paying via PayPal - click to read
Ordering via Post
You can order by post by downloading the following Order Form (available in Word Document & PDF formats). Postal Orders are to be made payable to "Westweald Falconry". Please fill in all required information where applicable to your order.
We no longer accept payment via Cheque or Postal Order.
We also no longer accept Telephone Payment if you submit your order online. If you wish to make payment over the telephone, please do not order online, instead, give us a call to place an order, then we can take payment over the phone via credit/debit card.
Sorry for any inconvenience this may cause.
Don't forget that for many items we need to know the bird species and sex. The birds top weight is required when ordering equipment such as hoods.
Ordering via Telephone
Although we now offer a secure on-line ordering system we are still more than happy to speak with our customers and to take orders over the telephone. Our telephone numbers are:
+44 (0)1579 363 613
+44 (0)7973 379 736
Please note: Only callers from the UK need the zero, for international callers, please drop the (0).
You are now able to order on-line using our new on-line shopping system! No registration is necessary and you can order as many products as you like!
You can manage the products you have added to your basket by clicking on "Manage Basket" at the top of each page. From here you can change the quantity of a product, remove a product from your basket or if required, empty your basket entirely, as well as checking out! When you are ready to checkout, click on the "Checkout" link and you will be directed to the checkout page which is processed via a secure server, which you will notice as there is a "security padlock" located on your browser. To check the status of the security certificate / secure server whilst on both the Manage Basket and Checkout pages, click on the Security Padlock on your browser. The example shown below is checking the Security Certificate details via Internet Explorer (version 11). To check the Certificate details, click on the View Certificates link within the Website Identification box that opens when you click on the browsers security padlock (whenever you are on a page that is being 'handled' via our secure server):
The security padlock image may differ providing on the browser you are using and the version of that browser - a few examples of the padlocks that are used in different browsers are shown below:
The location of your browsers security padlock may be different than other browsers, but all are normally next to the address bar of your browser, like the example below (Internet Explorer 11):
Please be sure that Browser Security Padlock is visible when using the on-line ordering system within the manage basket page, and more importantly the checkout page.
Payment can be made by Credit/Debit Card, PayPal or via Gift Voucher(s).
Important: If you choose to pay via Credit/Debit Card, please read the information we have compiled regarding your cards "CVV Number", by clicking here .
If you are paying via Paypal, once your order has been processed, you will be displayed a PayPal Payment Image of which you should click on and you will be directed to the secure PayPal website to make payment for your order. If the estimated postage & packaging upon checkout is more than stated, you will be sent a manual e-mail to make a further payment for the extra postage & packaging costs. This only applies if you are ordering heavier items such as blocks, travel boxes, heavy lures etc. The P&P for these products are contained within the products information box. If you would like to know the extra postage & packaging costs before placing your order, please do not hesitate to contact us. The extra P&P for heavier products also applies when paying via Credit/Debit, Postal Order and Telephone Orders.
By submitting your order you are agreeing to the Terms of our P&P proceedures.
Important Information Relating to Paying via PayPal
Due to the loss incurred when processing payments via PayPal we are required to add a surcharge on orders when customers choose to pay using this payment method.
An extra 2.5% will be added to the order total (£) when PayPal processes your payment.
If you do not wish to pay the extra surcharge you can choose to pay via Credit/Debit Card which is encrypted and processed securely via our secure servers.
For further information or if you would like to discuss the surcharge, please do not hesitate to contact us.
Once your order has been submitted, you will be provided with a unique Order ID which you may require for future reference. A link will also be provided which will direct you to a secure page and from there you will be able to check the status of your order. You will receive an automatic e-mail once we have manually processed your order and once we have dispatched your order - a link will also be provided in this e-mail directing you to a page were you can print off a receipt of your order if you wish, although we always provide you with a receipt of purchase when your goods have been delivered.
If you have any questions or concerns, please do not hesitate to contact us.
Don't have Adobe Reader to view PDF Formatted Documents?
If you are downloading the Order Form in PDF Format, you might have to download the Adobe Reader program to view & print the document if your computer does not have it installed already (most computers do). The Adobe Reader is free from their website. Click the link above to direct to the Adobe website to download the latest version (website opens in a new window).
The information on this page is correct from 22 February 2012, although some information may have been moved into blue containers to emphasise the content.
The screenshot/capture of the Website Identification dialogue has been updated to display the change of Identifier since our move to our new host & SSL Certificate issuer in July 2015.
The Ordering Information & Terms can be altered at anytime without prior notice.